Supervise work at all levels (receptionists, kitchen staff, maids, office employees, etc.) and set clear objectives. Plan activities and allocate responsibilities to achieve the most efficient operating model. Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. Develop an intuitive and efficient marketing strategy to promote the hotel’s services. Communicate with customers when appropriate (welcome them to the facilities, address their complaints, find solutions to problems, offer information, etc.). Deal with maintenance issues, shortages in staff or equipment, renovations, etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc. Inspect facilities regularly and enforce strict compliance with health and safety standards.
Benefits: As per the collective agreement.
Primary work location: 222 1st Ave West, Prince Rupert, B.C. V8J 1A8.
Apply to: cresthoteljobs@gmx.ca